If you could spare a moment to help us resolve an error that would be a huge help to us.
Go to the lesson or page that wasn't working for you and follow these steps to open developer tools.
On a Mac
- Safari > Preferences > Advanced > Show Develop menu in menu bar for Safari version 12 and earlier
- Then in Safari click Develop and select Show Web Inspector or use the shortcut Option+Command+i
On a Windows PC
- Right click on the web page and select Inspect
We're then looking for a tab named 'Console'. If you see any errors, press the arrow next to it to reveal the detail. If you could then copy/paste or screenshot any errors that you see that would be a huge help to us.
Send this to [email protected] along with the below and we'll do our best to sort this as soon as possible. Thank you!
- Device (eg. Windows laptop, Mac laptop, Android phone, etc)
- Operating System (and version if you know it)
- The page/lesson you were on and what isn't working for you