If you could spare a moment to help us resolve an error that would be a huge help to us.

Go to the lesson or page that wasn't working for you and follow these steps to open developer tools.

On a Mac

  1. Safari > Preferences > Advanced > Show Develop menu in menu bar for Safari version 12 and earlier
  2. Then in Safari click Develop and select Show Web Inspector or use the shortcut Option+Command+i

On a Windows PC

  1. Right click on the web page and select Inspect

We're then looking for a tab named 'Console'. If you see any errors, press the arrow next to it to reveal the detail. If you could then copy/paste or screenshot any errors that you see that would be a huge help to us.

Send this to [email protected] along with the below and we'll do our best to sort this as soon as possible. Thank you!

  • Device (eg. Windows laptop, Mac laptop, Android phone, etc)
  • Operating System (and version if you know it)
  • The page/lesson you were on and what isn't working for you
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