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title: Talk to a human
description: How to get in touch with us if you need to.
---

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September 29, 2026

# Talk to a human

## If you need further support, drop us a note.

If you can't find your answer here and need further support, you can get in touch with us at [support@thenational.academy](mailto:support@thenational.academy). Our School Support team will be happy to help as best as they can.

We also have a widget across our [teacher area](https://www.thenational.academy/) that allows teachers and parents to send feedback instantly.

**Select the question mark in the bottom-right corner of the page** to get in touch, submit![Round question mark help button shown in the bottom-right corner of the Oak website](https://support.thenational.academy/hs-fs/hubfs/Gleap%20question%20mark%20white%20on%20black.png?width=55&height=50&name=Gleap%20question%20mark%20white%20on%20black.png) feedback and report technical errors (example of this to the right).

Spotted something that doesn't look right and just wanted to let us know? If your query isn't urgent, we'd really appreciate your help in improving our website for other users.

Our lesson planning, teaching resources and websites go through a strong quality-checking process, but occasionally things do slip through so we're always grateful for feedback that will help us improve our content.

You can [fill out this short form to send us details](https://support.thenational.academy/kb-tickets/new?hsLang=en) of any technical bugs or concerns about our content. Our team will investigate and get to fixing it as soon as possible.

 

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